Module I:  Employability Basics:  Participation, Production, & Performance   4 hrs.

     1.  Respect & Learned Behaviors
     2.  Exhibiting Positive Attitudes
     3.  Grooming & Hygiene
     4.  Punctuality
     5.  Following Safety Rules
     6.  Policies & Procedures
     7.  Flexibility & Adaptation to Diverse Job Situations

Module II:  Communication Skills     4 hrs.

     1.  Effective Listening Skills & Body Language
     2.  Verbal & Non-verbal Behaviors
     3.  Following Written / Verbal Directions
     4.  Responding to Supervision
     5.  Responding to Co-Workers
     6.  Asking for Help & Clarification
     7.  Explaining Procedures Accurately
     8.  Accessing Information

Module III:  Assessments & Self-Management     4 hrs.

     1.  Skills Triangle:
               -  Adaptive Skills
               -  Transferable Skills

     2.  Legal & Job Related Skills
               -  Needs vs. Wants

     3.  EPA's- Employee Performance Appraisals
               -  Rights vs. Privileges

Module IV:  The Job Application    2 hrs.

     1.  Career Profile
     2.  The Resume

Module V:  Social Skills Training    4 hrs.

     1.  Managing Emotions
     2.  Relationships
     3.  Critical Thinking / Problem Solving
     4.  Social Responsibility
     5.  Independent Living

Module VI:  Team Building     4 hrs.

     1.  Working Together
     2.  Individual Roles
     3.  Taking Initiative
     4.  Situations & Circumstances
     5.  Final Production

Module VII:  The Interview     4 hrs.

     1.  Preparing for the Interview
     2.  The Interview Process
     3.  The Interview Team

Module VIII:  Conflict Resolution     4 hrs.

     1.  Anger Management
     2.  Cultural Diversity in the Workplace


Module IX:  Therapies   - E.A.P.  (Employee Assistance Program) 

     1.  Individual Counseling / Life Coaching   1 hr
     2.  Personal / Social Skills Adjustment Counseling
     3.  Group Counseling (Ongoing) Work and Life Stressor's
     4.  Group Psycho-Educational and Interactive Anger Management (12 weeks)

Module X:  EPA's - Evaluation Performance Appraisals     2 hrs.

     1.  Response to Supervision
     2.  Physical Capabilities
     3.  Job Tolerance
     4.  Work Quality
     5.  Utilizes Criticism
     6.  Employability Skills
     7.  Communication Skills

Module XI:  Job Coaching

     1.  Job Task Analysis
     2.  Job Training
     3.  Job Behavior Management
     4.  Employer / Support System Relations
     5.  Work Readiness Evaluation
     6.  *SDS (Self-Directed Search) Testing -

            Matches personality to job occupations         

          *Additional Charge of $9.95 for Test Plus ** Reporting Session-
     Additional Session for Individualized SDS Report Interpretation.    


     ****  Corporate Pricing available by proposal / contract. 






Shining Star Center               for Spiritual Healing Growth & Development


Corporate - Employee

Training / Education Program

by Contract

Serving WNC Asheville to

  NE Georgia (Gainesville Ga.)

Telephone: (828) 989-3515